Park Policies +
tips
Raging Waters Los Angeles Water Park
Park Policies and Safety Regulations are enforced for the safety and comfort of our guests. Adherence to park policies is necessary for park admittance. These policies enable our guests to have a safe, fun, and family-friendly experience.
01. Admission
What are the options for admission?
You may purchase admission by the day for a one-time visit, or you can purchase a season pass and enjoy fun for the whole season. Season pass availability is subject to change. Raging Waters has specials listed on the home page when available!
Park Re-Entry
In order to re-enter the park, guests will be required to have either their ticket or Season Pass. Guests must also have their hands stamped upon exit. Please re-enter the park through the Main Gate.Do I need to pay if I am not swimming or I am just spectating?
Yes. You must have an admission ticket to enter the park. Don’t worry, besides the thrills and chills of the waterslides, there are plenty of less daring attractions and family play areas
Use Your Online Tickets
Save time and money when you purchase tickets online.
Group Discounts
Group discounts are available with advance reservation only. For information, contact Group Sales at (909) 802-2200
Are children under a certain age free?
Children (2) and under are FREE however Raging Waters reserves the right to ask for proof in the event there is a clear discrepancy and reserves the right to change policy.
What age is considered an adult?
Any individual 18 years of age or over is considered an adult.
02. Safety Policies
We’re Serious About Safety
Over 150 Ellis & Associates trained and licensed Lifeguards are stationed throughout the park for proper ride dispatching and guest assistance in splashdown pools. The First Aid Station is staffed by EMTs (Emergency Medical Technicians) and is open during park operating hours and special functions. They are all here for your safety and service.
Safety Rules
- Please comply with all safety rules and heed all warnings, verbal or written.
- Exercise good judgement
- Act in a responsible manner. If you see any unsafe activity or condition, please report it to management.
- Persons under the influence of drugs or alcohol will refrain from participation in or on any amusement attraction/ride.
- Illegal substances or Weapons of any kind are not permitted.
- No glass is allowed in the park
- Be aware of your surroundings.
- Do not enter staff-only areas.
Life Jackets
At Raging Waters we have life jackets for guests to use while enjoying our pools. Our US coast guard approved life jackets are available free of charge and are available throughout the park! Guests are also permitted to bring their own life jackets. We strongly recommend that children under 48 inches and weak or non-swimmers wear a life jacket. Please note that only Coast Guard-approved life jackets are required for those under 48 inches in certain attractions.
We have all sizes of life jackets to fit every guest. On the inside of the life jacket there is a weight range, please check to make sure your put on the correct size.
Need help finding a life jacket? Please ask a lifeguard or slide attendant if you need help finding a life jacket to fit you or anyone who needs one.
- Wear the correct size life jacket
- Please use all buckles, clips, and straps that are on the life jacket to ensure safety.
Weather Safety
Weather is unpredictable, and can pose certain health and safety hazards. For example, if you are sensitive to heat, you should consider not visiting the Park on a hot day, staying hydrated, and/or limiting your time outside. Or, if you have poor mobility or stability, it might be better for you not to come on a wet day when things might be more slippery.
Only you can make informed decisions about weather forecasts and whether or not any given day would be appropriate for a Park visit.
Minors
- Children ages 2 and under can join their family at the park free of charge.
- Children who are not toilet-trained are required to wear a swim diaper for health and safety reasons. Swim diapers are available in the gift shop.
Children under age 13 must be accompanied by a responsible adult at all times. Parents and guardians are responsible for making decisions about which attractions are suitable for minors based on the child’s swim level.
Adults are not permitted to hold small children while riding attractions.
We strongly recommend that all minors (under 18) be accompanied by an adult. Park does not assume any responsibility or liability for unattended minors.
Height & Weight Restrictions
Please be aware that many of our water rides and attractions have height and weight restrictions that must be met in order to participate. These are set in place for the safety of our visitors. Review height and weight requirements for individual attractions here:Height and weight restrictions can also be found on a sign at the entrance of each attraction.
Virginia Graeme Baker Pool and Spa Safety Act
On December 19, 2008 the Virginia Graeme Baker Pool and Spa Safety Act went into effect. This law requires VGB Compliant Pool Drain Grates. All of our raised grates have a red circle highlighting their location.
Raging Waters is VGB Compliant, but please note that some of our grates have a raised profile off the floor as mandated by the Law. They are designed to be stepped on, but in shallow water they could pose a tripping hazard.
03. Facilities and Amenities
Tubes & Life Jackets
There is no rental fee on tubes or life jackets.
Our life vests are U.S. Coast Guard approved floatation devices, and are available for use throughout the park at no charge.
Please review additional Lifejacket information in the Safety Section above.
Restrooms & Changing Rooms
We have restrooms located conveniently throughout the park. All of our restrooms offer baby changing facilities and cubicles designed for people with reduced mobility.
We do have changing and shower facilities to ensure your comfort here at Raging Waters.
Cabana Rentals
Enjoy your own private shaded area for the entire day with one of our premium cabanas! Cabana rentals do not include park admission and are available on a first come, first served basis. Reserve your cabana online to guarantee your spot. The Cabana Rental Check-In Kiosk is located inside the Park, directly across from the entrance to the Neptune’s Fury attraction. Pricing subject to change. A service fee is applied to each online order.
Locker Rentals
Locker rentals are available at Raging Waters. Lockers are self-service and self-pay (we accept debit or credit card payment options). Our lockers are offered in a variety of sizes and rental prices, depending on what suits you best. We kindly ask that you make sure all valuables are securely stored.
All day locker rentals are available for a nominal fee.
All day locker rentals are available for a nominal fee.
All day locker rentals are available for a nominal fee.
Available at the park on a first-come, first-served basis.
$5 Season Pass Discount: Save when you scan your Season Pass at the Locker Kiosk
ATM
For Guests that may need access to their cash, ATMs can be found near the Main Gate.
04. Parking
Our over-sized lot offers plenty of parking, as well as a drop-off area near the park gate.
Daily Parking Pass is valid for 1 vehicle any 1 day during the season.
Parking Fees:
- Contact the park for our current parking prices.
Free Parking Included as Platinum and Gold Season Pass Perk
Show your Season Pass when you enter the Park.
05. Rules of Guest Behavior
General Guidelines
All guests must behave in a family-friendly, respectful, and courteous manner, and in a manner that is safe for themselves and others. Violations may result in ejection from certain rides, attractions, areas of the Park, or from the Park itself, without refund or other compensation. They may also result in the Park contacting appropriate law enforcement authorities. The following is strictly prohibited, subjecting the violator to ejection without refund.Fighting
The Park does not tolerate aggressive or threatening behavior. This includes fights (physical or verbal), challenges to fight or any threat thereof (whether to an intended victim or comments, in general, expressing a desire or intent to hurt another person), or any form of physical assault upon or intimidation of another person. You may also be ejected for any pushing, roughness, “chest bumping,” aggressive moves (e.g., clenching fists, getting face-to-face with another, getting into a fighting stance, etc.), or other physically aggressive conduct.
Offensive Conduct
We run a family-friendly Park, where people should be civil and courteous of one another. Prohibited conduct includes profanity, cursing, making offensive comments or gestures, pushing, spitting, flashing of body parts, and other offensive conduct.
Sexual Activity or Misconduct
Sexual activity, and displays of sexuality, are inappropriate for a family-friendly amusement Park. Guests may be asked to cease such activity and warned about the possibility of an ejection, or they may be ejected without refund (at the Park’s discretion, depending on all factors). In the more offensive and graphic instances, the offending persons may be held for law enforcement.
In any event of reported sexual misconduct, the Park may eject offending persons or hold them for law enforcement depending on all of the facts and circumstances of the alleged misconduct. In such instances, the alleged victims (or their parent/guardian, if they are minors) will be consulted on whether or not they want law enforcement involved. However, regardless of a parent/guardian’s wishes, the Park may nonetheless contact appropriate law enforcement authorities if the Park deems it advisable or is required to do so by law.
If minors claim to have been victims of sexual misconduct and appear to be without a parent/guardian at the Park, then the Park will seek to contact the parents by phone, but will likely contact the appropriate law enforcement authorities and will also adhere to any mandatory-reporting laws, if any apply.
Entry into Employee-Only and other Non-Guest Areas
Many non-guest areas can pose deadly hazards—do NOT enter these areas! Guests are strictly prohibited from entering any area with obvious signage such as, “EMPLOYEE ONLY,” “NO ACCESS,” “KEEP OUT,” or “DO NOT ENTER.”
However, it is also common sense that guests should refrain from entering any maintenance areas, workshops, offices, tool sheds, electrical rooms, ride motor rooms, etc., whether or not such areas are marked with signage. Offenders are subject to immediate ejection from the Park, and where appropriate, such persons may be held by appropriate law enforcement authorities.
Parents who allow their minors to engage in such activity will be ejected.
Unruly Behavior
“Horseplay” in any amusement or water Park setting can be dangerous to you and those around you. Accordingly, all manner of “horseplay” is prohibited, including without limitation, jumping over any objects (benches, fences), diving or jumping into water structures, climbing on trees or structures (buildings, lamp posts, etc.), standing on tables or chairs, climbing up or jumping over barricades and fences, wrestling, playing tag or chasing each other, throwing items (shoes, food, rocks, sticks, rafts or inner tubes, etc.), jumping down stairs, twirling around banisters, gymnastics-like activities (kart wheels, flips, splits, handstands, etc.), or any sports-like activity (throwing a football or Frisbee across crowds, kicking a soccer ball around the Park, etc.).
Please walk through the Park (no running), stay on the walkways, and always watch where you are going.
Refrain from entering any landscaped areas—landscaped and planted areas such as flower beds are not meant for guests to tread upon! Exercise caution when going up or down stairs, or when traversing any areas with tree roots.
Courtesy for the Disabled
Please respect people with disabilities, the elderly, and the infirm, and any areas (seating, parking spaces, etc.) which may be reserved for them. Please be patient if you are waiting in line, while we seek to accommodate a guest with special needs. Courtesy and kindness are appreciated and make life nicer for everyone!
Line-Cutting/Line-Saving
Guests may not save places in line for themselves or others; let friends, family, or others later join them in line or take their place in line; push past or bypass others, or leave and return to “their space”. If you or anyone in your group leaves a line–for whatever reason (including the need to use a restroom), then upon that person’s return, that person must go to the back of the line. No exceptions.
Please understand that to prevent chaos, confrontations, and unhappy guests, we must enforce these strict rules.
Drugs
Illicit drugs are strictly prohibited. Authorities may be called for anyone in possession of, using, selling, or distributing, any illicit substances.Property Damage and Theft
Any damage to or destruction of Park property (or the property of another), or theft of any property, will not be tolerated. Offenders will be held by appropriate law enforcement authorities and will be ejected from the Park.
Diving or Entry into any Decorative Water Feature
Decorative water features may include ponds, streams, and fountains, which may be natural or man-made. Entry of any kind into such a decorative water feature is prohibited. Diving, “flops,” flips,” or “cannon balls” are prohibited at all times.
Creating Hazards
Please DO NOT LEAVE SHOES, TOWELS, BAGS, OR OTHER ITEMS ON PATHWAYS AND STAIRS—SUCH ITEMS MAY POSE A TRIP HAZARD. Please be considerate of others.
Violations of the foregoing may (at the park’s discretion) subject guests to ejection without refund, or (in the case of criminal acts), being held by Park staff or security until law enforcement arrives and assumes control of a matter.
06. Other Policies
Outside Food & Drinks
To help keep the park safe and enjoyable for everyone, please follow these guidelines when bringing in outside food and drinks:
Allowed Items:
Snack-sized food items (must fit inside a soft-sided cooler no larger than 12” x 12” x 12”)
Unopened plastic bottles or cans (no glass)
Sealed bottled water or empty reusable bottles (to refill at our water stations)
Not Allowed:
Glass containers or alcohol
Commercially prepared or restaurant food
Hard-sided coolers, of any shape or size
Bag & Cooler Policy:
- Each guest may bring one bag, up to 15” x 15” x 15”
- All bags, coolers, strollers, and wagons will be checked at the entrance
- Only soft-sided coolers (max 12” x 12” x 12”) are allowed inside
Tip: Hard-sided coolers can be left in your vehicle and when ready, you can exit the park and utilize the picnic tables that are located outside of the Main Gate. You’re welcome to exit and re-enter the park as many times as you would like.
Rain Check Policy
Gray skies? Iffy forecast? No problem! Come out to Raging Waters anyway! Savvy guests know the crowds are light when there’s a threat of rain. The lines are short. Waits are minimal. Do what you want, when you want!
Rain Checks are issued if all attractions are closed due to inclement weather. You must present a same-day, paid ticket stub when leaving the park while attractions are closed.
If the park closes for inclement weather 3 Hours (or less) before scheduled closing time, you will be issued a “Twilight” raincheck valid for a return visit during Twilight Hours. No rain checks are issued for complimentary tickets, including previous rain checks.
NO CASH REFUNDS WILL BE GIVEN. Season Pass Holders do not qualify for Rain Checks. Ticket will be valid for the year they are issued.
Animal Policy
Smoking Policy
For the comfort of all guests, smoking of any kind, including vapor and e-cigarettes, is only permitted in designated smoking areas: The Crow’s Nest and Dockside Bar. Smoking outside of designated areas is not allowed. Thank you for your cooperation.
Smoking is strictly prohibited in the Cabanas and surrounding areas.
Camera/Video Policy
No Cell Phones, Cameras, GoPros, or any other recording devices (photography or video) are permitted on any rides to ensure the safety of our guests. Violation of this policy is subject to park dismissal.
Proper Attire
Proper swimwear must be worn on all rides and attractions. No street clothes and no bathing attire with buckles, belts, rivets, metal, or cut-off jeans permitted. For guest safety, no masks, snorkels, or swim fins, please.
Floatation Devices
Only Coast Guard approved flotation devices are permitted. Inflatable devices, as well as suits with attached or enclosed floats, are not permitted.
Operational Policies
- Prices and operating schedule are subject to change without notice.
- All attractions are subject to temporary maintenance, safety or inclement weather shutdowns.
- Season Passholders must present their passes to gain entrance to the Park (Season Passes are NOT transferable for others to use). Season Pass entry is only valid once a day. Guests who leave the Park and plan to return must get a hand stamp before they leave the Park at the exit/re-entry gate. When guests return to the Park, they must enter through the re-entry gate with a proper hand stamp.
- These Park Rules & Policies are not comprehensive, and are subject to change without notice. The Park may have numerous additional rules and procedures applicable to guests which, if not followed, may subject the guest to ejection without refund.
07. Group Booking
General Group Admission 15 to 99 Guests
There’s not a better way to experience all the fun and excitement at Raging Waters than alongside your favorite people.
Planning your group outing of 15-99 online is fast, simple, and stress-free. Simply select your date and number of tickets and check out in just a few clicks.
Groups of 100+
Bigger Group, Bigger Savings
Planning a large Company party? Camp day? Class reunion? Let your event specialists handle the details, so you can focus on the FUN!
For large groups of 100+ guests, we offer personalized support to help you create the perfect day at Raging Waters. From custom pricing to catering options and private space rentals, our team will work with you to build a package that fits your needs.
Group Meal Deals
Add some YUM to your visit and unlock even more value with Group Meal Deals. Save when you plan ahead and fuel the fun for your group’s visit.
Schools
There are plenty of fun and memorable group activities for kids, teens, and adults at Raging Waters. Plan your trip today and save!
Corporate Partners Program
Provide your employees with a great perk that is sure to boost morale and earn you some appreciation – at no cost to your company! Enroll in Raging Waters’ Discount Ticket Program and give your employees big savings on tickets all year long.
If you have your Corporate Ticket Promo Code, enter the code in the promotional code box on the ticket checkout page.
Tips & Helpful Info
FAQs to Know Before You Go!
Make it a great day at the park when you come prepared. The following information will help you to make the most out of your visit to Raging Waters Los Angeles.
Jump to a Section:
Admission & Discounts
Admission
There is a fee for admission into the park. Participants can purchase passes online or in-park.
Reservations are not required for general admission.
Parking
A parking fee is required at Raging Waters. Buses for groups park free, and there is a drop off area near the park gate.
Park Re-Entry
Guests are welcome to enter and exit. Day passes are valid for the entire day.
Gift Cards
Gift cards are available for purchase in-park or online and are emailed to the recipient. Gift cards are only available for redemption in park; gift cards can not be used for online transactions at this time.
Discounts
Children
Children ages 2 and under are free
Military, Medical, & First Responders
Groups
For group discounts, please see our groups page here:
Online Ticket Assistance
For Online Ticket Purchase Assistance please Contact Us here.
Using Your Online Tickets
Save time and money when you purchase tickets online.
No Printer? No Problem! Just present your confirmation barcode on your mobile device at the admissions counter.
Rentals & Reservations
Cabana Rentals
Cabana rentals can be reserved in advance online or at the park the day of your visit. Cabana rentals are subject to availability. Deposit will be required for advanced reservations.
*Advanced booking is strongly advised.
Locker Rentals
Whether it’s out in open waters, or here in Raging Waters, no one wants to wipeout and lose any of their precious valuables to the waves! With Lockers and Rentals, though, we’ll help you protect everything from your electronic car keys to your youngest swimmers, with complimentary life jackets.
All day locker rentals are available for a nominal fee and are located in three areas, including: Main Gate, adjacent to Neptune’s Fury, and near Turtle’s Landing gift shop.
Large lockers:
Dimensions: 16L x 22W x 17D
Standard lockers:
Dimensions: 13L x 17W x 16D
Regular lockers:
Dimensions: 10L x 14W x 16D
You are welcome to use the Park’s changing rooms or you may change prior to entering the Park.
Reserve a Space
Are you looking to throw a private event? We offer cabanas, party spaces, or even the full park for your group’s enjoyment.
Other Rentals
- Stroller Rentals
- Wheelchair Rentals
Available at the park on a first-come, first-served basis.